Effective Date: August 6, 2023
Your privacy is important to us. At RJO Ventures, Inc., we are committed to protecting your personal information and using it only in accordance with this Privacy Policy.
This policy explains how we collect, use, and disclose personal data, as well as the choices and access rights available to our website users and customers regarding such personal data. By using our website or purchasing our services, you consent to the collection and use of your information by us as specified in this policy.
Information We Collect
We only collect information necessary to deliver our services, manage our business or as required by law. This may include:
Contact Information
We collect your first and last name, email address, phone number, postal address, and other similar contact information you voluntarily provide when signing up for our newsletter, creating an account, purchasing a product or service, or contacting us with questions.
Billing and Payment Data
When making a purchase, we collect your name, billing address, payment card number, expiration date, and security code to process payment and prevent fraudulent transactions. This data is encrypted and securely stored by our payment processor.
Website Usage Data
To analyze site traffic and usage, we automatically collect information on the devices and browsers used to access our website, IP addresses, referral sites, length of visit, pages viewed, and similar data using cookies, web beacons, and other tracking technologies.
Communications
When you contact us via email, phone, social media or otherwise, we collect and store details of those interactions, including any contact information you provide along with the contents and timestamps of your messages.
Surveys and Feedback
We may contact you to participate in customer satisfaction surveys. Any personal data collected through such surveys will only be used in aggregated, non-identifiable forms for purposes of improving our services.
Social Media
If you interact with our social media accounts, we may collect information provided to us on those channels per the terms of the relevant social network.
Legally Required Data
We may be obligated to collect and disclose personal data by law or legal process. We will limit collection and disclosure to only what is required by law.
How We Use Your Information
We only use your information as permitted by law to:
- Provide, administer, and improve our website, products, services and marketing efforts
- Process and fulfill orders, registrations and requests
- Keep you informed about our services
- Respond to your questions, comments, and other communications
- Provide customer service, support and troubleshooting issues
- Prevent and investigate potentially prohibited or illegal activities, enforce our Terms of Use, and as otherwise permitted by law
- Link, aggregate or anonymize data collected so it no longer identifies you
- Fulfill other legitimate purposes permitted by law
We do not rent, sell or share your personal data with third parties except as specified in this policy.
Legal Basis for Processing
Our legal basis for collecting and processing the personal data described above depends on the type of data and the purpose for which it is processed. We will only collect and process personal data about you where we have lawful bases. Lawful bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you), and legitimate interests.
Where we rely on your consent to process personal data, you have the right to withdraw consent at any time. Where we rely on contract, it is necessary to provide the contracted service. Where we rely on legitimate interests, we use your data only where the impact on you is sufficiently minimized and outweighed by our legitimate business interests in providing and improving our services.
Data Retention
We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting or reporting requirements. Our retention periods reflect applicable statutes of limitation, legal requirements, and industry best practices. After expiry of the retention period, your personal data will be deleted.
Data Security
We use reasonable security measures to help protect against loss, misuse, unauthorized access, alteration, and destruction of the personal data under our control. This includes industry standard technical, administrative and physical safeguards to secure all collection, transmission and storage of personal information.
While we follow generally accepted standards and best practices to protect personal data, no data security protocol or transmission method over the Internet can be guaranteed to be 100% secure. We cannot guarantee the absolute security of your information.
Third Party Links
Our website and services may contain links to and integrations with other sites or services. We are not responsible for the privacy practices of third party sites or services. Please consult their privacy policies and terms of use for details.
Children's Privacy
Our website is not directed to children under 18 years of age. We do not knowingly collect any personal information from children without proper consent from a parent or guardian. If we become aware that a child has provided us with personal data, we will promptly delete it in accordance with applicable laws. Contact us if you believe your child has provided us information without your consent.
Your Privacy Rights
You have the following rights with respect to your personal data:
Right of Access: You have the right to request copies of the personal data we hold about you.
Right of Correction: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
Right of Erasure: You can request to have your personal data deleted in certain circumstances, such as where it is no longer necessary for the purposes for which it was collected.
Right to Restrict Processing: You can request limits on how we use your data in certain circumstances.
Right to Object: You can object to processing of your personal data for marketing, scientific research, or statistics purposes where we rely on legitimate interests as the legal basis.
Right to Data Portability: You have the right to receive a copy of certain personal data in a common, machine readable format. This only applies to data that you have provided to us when processing is based on consent or contract and the processing is automated.
Right to Withdraw Consent: Where we rely on consent for processing, you can withdraw consent at any time. Withdrawal will not affect lawful processing prior to your request.
To exercise any of these rights, please contact us as indicated in the Contact Us section. We will consider and respond to all requests in accordance with applicable laws.
Changes to this Policy
We may make changes to this Privacy Policy from time to time. The updated version will be indicated by the "Effective Date" at the top of this page. If we make material changes, we may notify you through the Services or by other means. We encourage you to review this policy periodically to stay up to date about our privacy practices. Your continued use of our Services after any changes indicates your acceptance of the amended Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
RJO Ventures, Inc.
PO Box 640337 Miami, FL 33164
Call or Text: 786-208-1529
Email: richardjohn@rjoventuresinc.com